Day 11 ----

This morning brought me a fun call while on Live Chat --- a call by Ellie Drake on finding your "Prosperity Hormone". Now, this call was mainly for women, but guys also have their own prosperity hormone, just very different from ours ;-). The call was a teaser for an upcoming extensive tele-conference and was interesting. I walked away with the message that we women need to be in love with our vision, and give birth to our purpose and cultivate it through the "motherly courage of consistency to see our purpose through."

I was able to help an International person from India who was on our My Power Mall site for the first time; and I helped a member from the US understand how she opens new business centers for her granddaughter, her daughter, and for NPO's and TWCCTW Foundations.

Customer Service time is always good when you're able to walk away from the shift knowing that you've helped a member or a prospective member out. It's rewarding to not only serve our members, but to get to know our the CS team over time.

I'm never very good at multi-tasking when on Live Chat, but today, I think I did a good job of catching almost all of the conference call and being effective by getting my callers the information they needed.

I highly recommend to anyone who wants to hone their skills a little further to volunteer for the Chat Line. Nita is an outstanding Director, and as I've said before, has a sense of humor worth your time ;-). It's a great way to give back to TWCCTW for all that TWCCTW gives to us.

Email Nita at admin [at] mypowermall.com. Let her know you're ready, willing, and dependable. Shifts are 2 hours in length most often, though with the new 5 hour minimum, it may be you do have an hour shift -- or, you stretch to 6 hours/week.

I had a lovely Reconnective Healing Session with my first client early in the afternoon after creating individualized e-cards and mailing them out. After the session, I spoke with my client (who is a friend) about our boot camp and fund raiser; and he's very curious about Reconnective Healing.

I've decided to come off my lemonade drinks, so I went to the market to get oranges and a few other items. It was my excuse to visit with folks. I stopped by the USPS on my way home.

My successes at the market were --- making approaches and having conversations -- or not, depending upon who I was speaking with.

I had an especially wonderful conversation with a woman who is 82 years young, and who met my eyes with a smile. Alas, she doesn't have a computer and hasn't been on one since she retired from the telephone company 26 years ago ;-). Her husband died 2 years ago, but she still lives alone and attends to her needs, including yard care. I inquired whether she had familial help with those projects, 'cause me and Big Z wouldn't mind at all to come help her out. She had her bases covered, so we smiled and wished each other a good day.

I went to the customer service counter to see who I may speak with about setting up a table out from of the market to share about the Solar Oven Project. I have a name and paperwork to fill out. It's a 4 week or so process, so I'm not sure if we'll be able to get it set up by our deadline, but it's worth a try ;-).

I came home to work on my project --- my forgotten project for earlier this week, since the info was in my computer and not right in front of my face ;-). I have 6 organizations that need assistance becoming My Power Mall Non-Profit Mall Members. I made my calls, had connects, disconnects, no emails, and left voice mails. I now will follow up with emails with a link to the current NPO video.

My effort gave me an idea as I squeezed fresh oranges, their aroma filling the air around me, and it has also made me more comfortable calling an organization.

I have a stack of 25 NPOs who need help getting their My Power Mall NPOs set up. I'm going to find my list and get to work doing the same thing I did today and call them. People need guidance. These organizations need guidance. So, if any one of you who are reading this also accepted 25 NPOs for helping TWCCTW at some point, get that file out and get to work ;-).

It was rewarding to visit some of the web sites for these organizations and to see what they do and how small or large they are. It was exhilarating to tap into their mission and feel an excitement to know more . . . alas, my time is limited currently, but I enjoyed the niggle.

I made follow-up calls and have just a little bit more time before I'm back out the door for my next healing client.

It's been a good day.

Rest well everyone, and, keep your spirits light.